Freshly Ground Insights

In an instant

Telephonic Interviews

With cellphone penetration across the LSM target markets and age groups across South Africa, telephone interviews are a more cost-effective and convenient way of talking to - and reaching - your customers and potential new customers.

Whether we’re working with your own client base or have sourced a list of respondents anywhere in Africa on your behalf, telephonic interviews are a lower budget alternative to face-to-face and other interview methods.

Designed to be cost- and time-efficient, telephonic interviews usually have shorter questionnaires and can be rolled out quite quickly.

Our telephonic interviews still make use of our technology platform to ensure that interviewers do not accidentally drop questions or unnecessarily waste the respondent’s time.

Contact Details

Prenash Govender

Cell: 072 911 2943
Email: prenashg@fgi.co.za

Graeme Pitt

Cell: 083 415 1671
Email: graemep@fgi.co.za

  • At Freshly Ground Insights, we've developed foolproof strategies that allow us to capture qualitative and quantitative consumer data and research
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  • Our B2B and business research strategies can help you get the real truth out of your current client base and
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  • Our streamlined product research methodology will allow you to research the impact and feasibility of any product distribution strategy into
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  • As providers and controllers of various kinds of client and consumer information and data, including data subject to transborder data
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  • Fantastic for reaching low and middle LSM target market groups, face to face interviews are powerful tool for gathering market
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  • With cellphone penetration across the LSM target markets and age groups across South Africa, telephone interviews are a more cost-effective
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  • For more extensive research projects, including those in the academic fields, Freshly Ground Insights offers an in-depth interview service, where
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  • From testing varieties and packaging to an advertising concept, focus groups allow you to see the influence of crowd mentality
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  • Our trained, vetted and qualified field agents will mirror the desired target market in dress and appearance, helping those interviewed
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  • Video interviews, or Vox Pops, allow you to bring the life and experience of your market research efforts back into
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  • Great for lower budgets and smaller campaigns, web or online interviews allow respondents to answer the survey in their own
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  • With campaign measurement, we'll look at the combined effect of your full marketing mix and your target market and help
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  • Our geomarketing services and tools can help you identify consumer demographics and purchasing trends, and can even help you identify
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